Privacy policy

With this Privacy Statement we inform you about our privacy policy regarding our online and offline platforms. When you fill in a form, send an email or request a quotation, we process certain personal data of yours. We do this to help you as quickly and as well as possible. In this Privacy Statement we will explain what information we collect about you, how this information is used and how you can check or delete your personal data.

What is personal data?

Personal data can include your name, address, telephone number, email address, area of interest within our company, job, company details, etc. We will receive this information when you fill in a form, start a chat, send a letter or email or call our employees. When you visit one of our websites, you might also sometimes provide personal data. For example in the form of an IP address or a cookie.

Whose personal data do we process?

We can process the personal data of all people with whom we have contact or who visit our website. These are mainly customers of or potential customers of Hitma. We also process personal data of suppliers, business partners and applicants.

*If you, as an organisation or company, pass on the personal details of your employees to us, then you are required under the Dutch General Data Protection Regulation (GDPR) to inform your employees about this. You can give this Privacy Statement to your employees so that they know how Hitma deals with their personal data.

What do we use your personal data for?

Hitma uses your personal data for efficient and effective business operations. Mainly in the context of carrying out the following activities:

We use your personal data so that we can provide you with appropriate information after you have indicated that you wish to receive this. For example quotations or brochures.

Our financial department uses your personal data so that we can process your payments as well as possible.

We use personal data for internal analyses.

In order to carry out marketing activities, we process personal data of our (potential) business relations. For example your email address and your visit to our webpages. Based on these data, we can tailor our activities to your needs.

  • We use personal data to contact you by phone if this is necessary to provide our services.
  • We use personal data to inform you about changes to our services or products.
  • We use personal data to deliver goods and services to you if necessary.
  • We use personal data to be able to comply with statutory obligations.

Processing your personal data

The rules on protecting your personal data are laid down in the General Personal Data Protection Regulation. The Dutch Data Protection Authority (AP) ensures that this law is complied with.

For the purposes for which Hitma processes your personal data, your personal data may be passed on to our parent company Indutrade Benelux B.V. and possibly some sister companies.

How long do we retain your personal data?

Hitma does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

View, adjust, or delete data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to In order to ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy we ask you to blacken your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. Hitma will respond to your request as soon as possible.

What do we do in the event of fraud and abuse?

In the event of fraud or abuse, Hitma can pass on your personal data to the police and judicial authorities or to employees of Hitma who are responsible for safety and the enforcement of corporate rules.


Your personal details are in good hands at Hitma. We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If despite this you feel that your data are not properly secured or if you have indications of abuse, please contact us via

Hitma reserves the right to regularly amend this privacy statement in order to explain matters even better.

Last update: 1 January 2018

Cookie statement

With this cookie statement we want to inform you about the cookies that can be placed when you use our online platforms.

What are cookies?

Cookies are small pieces of information that can be stored on your computer or on another device. When a cookie is saved, your device sends the data from that file back to the party that placed the cookie. As a result, your device will be recognised. The placed cookies remain valid for a limited period from the moment they are placed on a device. For some cookies, the validity period is limited to the browser session, while other cookies remain stored on the device for a longer period.

The personal data we collect with the help of cookies are processed by us in accordance with our Privacy Statement, unless this Cookie Statement states otherwise.

Cookies used by us on our online platforms

The cookies we use can be divided into different categories:

Essential cookies

These cookies are necessary for the operation of our online platforms or certain parts thereof. These cookies are placed when you visit our website or use a part of it.

Functional cookies

The difference between essential and functional cookies is that essential cookies are strictly necessary. Functional cookies are not. But because these cookies are aimed at optimising various functionalities, this has a positive effect on your online experience.

Analytical cookies

The analytical cookies register visits and preferences of visitors to our website. We collect this information to analyse the use of the website.

Hitma uses the following analytical cookies

Google Analytics 

This measures anonymous visitor flows, traffic sources and page views, enabling Hitma to measure and improve the effectiveness of its website.

Google Adwords

Hitma uses Google Adwords. When a visitor clicks from a Google ad created by Hitma, a tracking cookie (single session) is placed to measure the effectiveness of the advertisement. This information is shared with the relevant Google Analytics account. Data is anonymous and Google Adwords measures from a search within Google or source in which a Google ad is shown.


When an embedded video is played on the Hitma website or a person clicks through to YouTube itself, this anonymously measures playtime, duration, click-through, etc.

Hitma uses the following functional cookies

Cookie notification itself

This remembers Hitma-wide that a visitor has explicitly clicked away the cookie and that this will therefore no longer be shown.

Google tag manager

This is a Google service for Hitma to be able to roll out the above-mentioned functions on the various Hitma websites and/or pages. And to retrieve data from the various cookies that have been placed.


Cookies that have been placed are only used within the Hitma websites. When you leave the Hitma websites, the collection of information by Hitma ceases as well, with the exception of Google Adwords, which measures from a search within Google or source in which a Google advertisement is shown. 

Cookie settings, blocking and deleting cookies

When you use our website, you automatically agree to the cookies we use. However, you can delete cookies again. In your browser you can set that certain cookies cannot be placed. In addition, you can also delete placed cookies via your browser.

Keep in mind that if you choose to refuse or delete cookies via your browser, this will affect the essential cookies and the performance cookies. This may be detrimental to your user experience.

Hitma reserves the right to regularly amend this cookie statement in order to explain matters even better.

Last update: 5 April 2018

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